mastertoroPrivacy Policy

This page describes what we collect when you use mastertoro and how we keep that data protected. We take your privacy seriously and are transparent about the information we gather, how we use it, and who we share it with.

When you open an account on mastertoro, we collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We also collect information about how you use our platform — which games you play, when you log in, and which payment methods you prefer. All of this data is stored securely and used only for the purposes we describe in this policy.

Our services are available only where local law permits. If you have questions about how we handle your data, or if you wish to access, correct, or delete your personal information, contact our support team.

What data we collect on mastertoro

We collect several categories of information when you use mastertoro. First, we collect identity information: your full name, date of birth, national ID number, and proof of address. This is required for account verification and is how we comply with anti-fraud and anti-money-laundering regulations.

Second, we collect contact information: your email address and phone number. We use these to send you account notifications, password-reset links, and support responses. You can manage your communication preferences in your account settings.

Fourth, we collect usage information: which games you access, how long you play, your account balance, and your login times. This helps us understand how mastertoro is used and identify technical issues.

Identity data

Name, date of birth, national ID, proof of address — required for account verification and regulatory compliance.

Contact data

Email, phone number — used for account notifications and support.

Payment data

Payment method, transaction history, deposit and withdrawal amounts — used to process your transactions.

Usage data

Games played, login times, account balance — used to improve mastertoro and detect fraud.

How we use your data on mastertoro

We use your data for specific, legitimate purposes. We verify your identity to prevent fraud and comply with local regulations. We process your deposits and withdrawals using your payment information. We send you account notifications, password resets, and support responses using your email and phone number. We analyze usage patterns to improve mastertoro's performance and identify technical issues.

We do not sell your personal data to third parties for marketing purposes. We do not use your data to profile you or make automated decisions about your account (except for fraud detection, which is necessary to protect mastertoro and its players).

Third-party processors and data sharing

We share your data with third parties only when necessary to operate mastertoro. Our payment processors (banks, e-wallet operators, online payment networks) receive your payment information to process deposits and withdrawals. These processors are bound by confidentiality agreements and are required to protect your data.

We may also share data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial regulator, we will comply with that request and share the data specified.

Our servers may sit outside your jurisdiction. If you are in Indonesia, some of your data may be stored on servers in other countries. By using mastertoro, you consent to this international data transfer. We apply the same security standards to all data, regardless of where it is stored.

Cookies and tracking on mastertoro

We use cookies to remember your login session, store your preferences, and track how you use mastertoro. A cookie is a small file stored on your device that helps us recognize you when you return to the platform. Most cookies expire after a set period (for example, when you log out or after 30 days of inactivity).

You can control cookies through your browser settings. If you disable cookies, some features of mastertoro may not work properly (for example, you may be logged out more frequently). We do not use cookies to track you across other websites; our cookies are used only on mastertoro.

Data retention and deletion

We retain your personal data for as long as your account is active and for a period after you close it. This is necessary to process any outstanding withdrawals, resolve disputes, and comply with legal requirements (for example, anti-money-laundering regulations may require us to keep transaction records for several years).

If you wish to close your account and request deletion of your data, contact our support team. We will close your account and delete your data subject to legal retention requirements. Some data (such as transaction records) may be retained longer due to regulatory obligations.

Security of your data on mastertoro

We protect your data using encryption, access controls, and secure servers. Your login credentials are encrypted and stored securely. Your payment information is encrypted during transmission and storage. Our staff can access your data only when necessary to provide support or investigate issues, and they are bound by confidentiality agreements.

While we take security seriously, no system is completely secure. If you suspect unauthorized access to your account, change your password immediately and contact our support team.

Contact us about privacy

If you have questions about this privacy policy, or if you wish to exercise your data rights (access, correction, deletion), contact our support team. We are available during standard business hours via email and live chat. We will respond to data-access requests within the timeframes specified by applicable law.

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with your local data-protection authority. In Indonesia, you can contact the relevant regulatory body for your region.